braincrumbs /breɪnkrʌmz/ noun

A disconnected collection of ideas, projects and experiences, unified in the neural pathways of Nicolas Mendler's brain.

Excuse the rumors …
let me introduce myself

Over the years I've worn quite few different hats. Most recently I've taken to expanding my programming skills by building web scrapers, analytics dashboards and a database-driven web application using mostly Python and Django, with a splash of Javascript.

Although I was introduced to programming in college, that interest was reignited by some needs I identified while managing sales operations at a SaaS-startup. As a hands-on kind of guy, I thrive on being directly involved in finding solutions to operational problems, so I sat down and coded some solutions.

Before entering the startup world, I did a year of service in New Orleans with AmeriCorps and learned residential carpentry, electrical and plumbing skills. After volunteering I used my German language skills wherever I could while I earned a living with my newly acquired trade skills.

I guess I just really love getting my hands dirty (literally and figuratively) and making things with creative and engaged people. Whether it's a piece of automation software, a business process with a new angle, some engaging content or a nice piece of rustic furniture, I want to get involved and feel most accomplished when the numbers show we did well.

Oh yeah, I also love my guitars and just about every dog I've come across thus far. Thanks for stopping by!

Skills & Experience

The breadth of my professional experience and international background has allowed me to acquire quite a range of skills, from the worlds of content to academia to the trades to sales and customer service operations to programming.

Languages
  • Native English speaker || fluency in written & verbal communication
  • Native German speaker || fluency in written & verbal communication
Software Programming Soft Skills
CRM tools ★ ★ ★ ★ ★ Python/Django ★ ★ ★ ★ ☆ Collaboration ★ ★ ★ ★ ★
Email services ★ ★ ★ ★ ★ HTML & CSS ★ ★ ★ ★ ☆ Communication ★ ★ ★ ★ ★
MS Office Suite ★ ★ ★ ★ ★ SQL ★ ★ ★ ★ ☆ Organization ★ ★ ★ ★ ★
Win/Mac/Linux ★ ★ ★ ★ ★ NumPy, Pandas ★ ★ ★ ★ ☆ Creativity ★ ★ ★ ★ ★
Adobe Suite ★ ★ ★ ★ ☆ Javascript ★ ★ ★ ☆ ☆ Adaptability ★ ★ ★ ★ ★

ValueConnected

valueconnected.com
Web Developer
2016–Present
Amsterdam, Netherlands (remote)
  • Conceptualized a database-driven web application to aid medical device vendors in creating coherent market access and commercialization strategies
  • Built the prototype application on Python/Django 1.10, including markup, styling and email services
  • Updated blog posts on valueconnected.com and created a re-deployment concept to simplify the site maintenece process
  • Supervised email marketing and newsletter campaigns and maintained templates

itembase

connect.itembase.com
Sales Operations Manager
2013–2016
Berlin, Germany
  • Led sales team in acquiring over 2.5K subscriptions in the first year of sales operations
  • Grew MRR by 200% in year two by revamping incentives and commission structure
  • Built and implemented lead qualification tools, reducing expenditures by nearly 95%
  • Created custom tools for performance and funnel analysis by integrating CRM data
  • Designed and supervised email marketing campaigns, tripling inbound leads
  • Cut annual churn by 25% by improving customer services processes from year 2 to 3

Mellow Boards

mellowboards.com
Operations Assistant
2016
Hamburg, Germany (remote)
  • Implemented CRM system and developed customer service processes
  • Generated leads for investor outreach, resulting in bridge financing of 400€K
  • Updated and translated business plan with term sheets and financials (DE —> EN)

Leibniz University

Institute for Political Science
Research & Teaching Assistant
2009-2010
Hannover, Germany

Funcom Productions

funcom.com
Customer Support Representative
2009
Durham, NC
  • Provided chat and email customer support to the German, U.K. and U.S. markets
  • Resolved in-game account, payment and chargeback issues specifically for German customers

UNC Center for Global Initiatives

cgi.unc.edu
Program Assistant
2007-2009
Chapel Hill, NC
  • Planned and coordinated events, including the Global American South Conference, Visualizing Human Rights Conference and The Club Is Open Festival, a benefit concert for Carolina for Kibera
  • Edited and updated mailers, newsletters and online copy
  • Maintained Fulbright Scholarship and contact databases

Freelance Work

Translator/Interpreter (German ↔ English)

Rotary Club of Carrollton
2011-2013

Provided consecutive interpreting and document translation as needed for their New Orleans Musicians' Clinic funding efforts

Kiwanis International
2012

Provided consecutive interpreting at the 2012 Kiwanis International Convention

Carpenter/Electrical Helper

Bart Shank Construction
2011-2013

Historic home renovations in the greater New orleans area. Framing and finish carpentry, concrete masonry and garden design.

EC Bankston Electric
2011-2013

Full service rewiring of residential homes in the greater New Orleans area. Outlet, ficture and breaker installation.

Service & Volunteer Work

AmeriCorps State & National at
Rebuilding Together New Orleans

rtno.org
House Captain
2011
New Orleans, LA
  • Supervised more than 300 volunteers in rebuilding projects on historic homes
  • Lead the defective drywall remediation team and worked on the electrical crew
  • Participated in national rebuilding events with the Department of Housing and Urban Development and the City of New Orleans

Education

University of North Carolina at Chapel Hill

unc.edu
B.A. in Journalism and Mass Communication — Multimedia
B.A. in Political Science
Class of 2009
Chapel Hill, NC

John F. Kennedy School Berlin

jfks.de
Abitur 2005 - intensive study in English and Political Science
U.S. High School Diploma 2004
Berlin, Germany